Believe it or not my number one rule for building a business has nothing to do with marketing automation, increasing your blog traffic, or looking for the right business partner. It doesn’t even have anything to do with building a great product, finding team chemistry, or increasing conversions on your sales pages. It’s a principle that anyone can follow, but for some […]

When I first got my driver’s license I was ready to fly out the door every time I had the chance. There was a 3-speed 1979 Chevy Silverado with my name on it whenever I had enough money to fill the gas tank. Pretty much every time I grabbed my keys to head out the door, my mom would yell from […]

We’ve been using Help Scout since January of 2013. In today’s world, nearly two years with one SaaS provider is more or less a lifetime. We’ve dated. We’ve moved in together. They know about my bad habits and have learned to keep me around in spite of them. Every single day there’s a new flavor of the month cropping up […]